User-Research
Through User-Research, we get to the heart of what your audience really needs, shaping strategies and designs that connect with your audience.
We design, build, and support secure platforms that power critical systems and digital services.
Our approach is set into three pivotal stages: Discover & Define, Design & Develop, and Support & Secure.
Explore the services that confidently guide our process, and understand how we translate complex challenges into pragmatic, innovative outcomes.
Initially, we align closely with our clients, discovering their needs through targeted workshops and strategic insights, laying a strong foundation for success in our Discover & Define phase.
Through User-Research, we get to the heart of what your audience really needs, shaping strategies and designs that connect with your audience.
We identify key functionalities, prioritise features, and map user journeys, creating paths that direct the design and development process towards creating solutions that not only meet but anticipate user needs and business goals.
Using best practice research methods, we support businesses and users to identify and achieve their long-term objectives and future goals.
This transitions into our Design & Develop phase, where our expertise in combining innovative design with technical efficiency comes to the forefront, ensuring seamless user experiences and robust backend systems.
Dynamic, user-friendly CMS web platforms that power engaging digital experiences and streamline content management.
We identify areas for improvement and provide actionable recommendations to enhance the user experience and achieve business goals.
Refining your product with designs that are easy to use, ensuring a smooth and valuable experience for your customers.
Designing custom software solutions tailored precisely to your unique business needs, ensuring functionality, scalability, and innovation.
Accelerating innovation with DevOps services that bridge software development and IT operations for faster, more efficient deployment cycles.
The journey is sustainably supported with Support & Secure, where our CodeCare service guarantees the ongoing performance and security of digital platforms, displaying our dedication to reliable, sustainable solutions.
Our cloud operations services ensure robust, efficient, and secure management of your cloud infrastructure, optimising performance and reliability.
By structuring and analysing data, we equip you with the insights necessary for strategic decision-making and enhancing your product or service.
Our CodeCare team oversee and maintain your platform, freeing you from the responsibility.
Ackama, an accredited supplier for Australian and New Zealand Governments, excels in cloud platforms, open-source software, and user design. We enhance digital government services, driving efficiency and better social outcomes through significant platform changes and expert navigation of complex digital landscapes.
Ackama has over a decade of expertise in technology and design to pioneer digital transformations in the Energy sector. Specialising in strategic solutions and modernisation, we support the clean energy transition with a focus on quality, innovation, and community engagement, making us a trusted partner in energy’s future.
Ackama partners with enterprises to drive digital innovation and transformation. Our expertise in bespoke software, cloud solutions, and user-centred design empowers large organisations to streamline operations, enhance customer experiences, and achieve strategic goals, marking us as a pivotal ally in navigating and thriving in today’s complex digital landscape.
Ackama supports the Impact sector, focusing on charitable organisations to enhance sustainability efforts. Our approach integrates thoughtful technology and design to assist nonprofits in achieving their goals, ensuring they make a lasting difference in their communities through practical design and technology solutions and genuine, meaningful partnerships.
Squareweave is now Ackama.
We've merged with New Zealand company Ackama!
We're excited to be working with our Kiwi colleagues to deliver ambitious, purposeful digital products on both sides of the Tasman.
Common Code is now part of Ackama.
We’re now part of Ackama, delivering purposeful technology across the Asia-Pacific.
Together, we’re creating impact across energy, government, international development, and beyond. Delivering pragmatic, innovative solutions where they matter most.